Here are the top three reasons why companies should consider making the switch to managed service agreements:
Reduced Costs – The first and biggest reason to switch to a managed services agreement would be spending less money. Rather than spending on unnecessary travel and accommodations, a dispatched worker can be sent to multiple locations instantly and you’ll only pay for the actual work being done. Good-bye to all the extra costs, hello to efficiency.
Reduced Confusion – You’re not just saving money; you’re saving sanity by giving yourself a single point of contact to deal with rather than multiple contacts in multiple departments. Also, with a managed services agreement, you can guarantee that your needs will be met by professionals who come loaded with experience and are specialized in the areas you need. No more distractions, no more confusion.
Increased Knowledge – A proper managed services agreement ensures an in-depth knowledge base of information at every location. Now, you have access to that knowledge base and the people that can fix your problems. Why struggle with your IT issues when a knowledgeable professional is a phone call away?
Bottom line, managed service agreements are becoming more popular all around the world, especially during difficult economic times when companies look to cut costs without cutting customer service.