Networks left unmonitored and unmanaged lead to critical failures that cause a decrease in client productivity, which can negatively affect client revenue. Many clients are not exposed to minor problems in their network which can lead to critical failures that cause network downtime. With managed services, these issues will be resolved proactively by the service provider with reasonable and satisfactory response times. This also leads to increased operational efficiency and minimized downtime. Clients are able to focus on running their businesses with the peace of mind that their environment is being monitored 24/7/365.